About Us

Over 18 Years of Exceptional Service in the industry Elite Lock Service started as a partnership between husband and wife in 2003 and as part of our strategic growth strategy was incorporated as a company in 2015. We are a proudly Perth-based, family-owned business who has consistently been providing a specialised service to homes and businesses for over 18 years.

Qualified & Reliable – We Turn Up when We Say We Will Our technicians are all qualified, experienced, and reliable. They have all been with us for many
years – and all carry W.A. Police clearances.

Known and Trusted in the Industry With our flexible attitude and ability to adapt to specific client requirements we have an excellent service reputation in the local community and take great pride in our ongoing successful relationships with our clients. We are also proud winners of the 2017 Locksmiths Shop of the Year Award. This award recognises excellence in the industry and focus on the visual aspects of the workshop, internal fit-out and innovative/green friendly approach throughout the building.

Customer Service – Our Commitment to You Our Customer Service Plan reflects our commitment to providing quality service to our clients, and sets out what can be expected from us. We strive to provide a friendly, professional, efficient service to all our clients. As we work in different environments, our staff are sometimes in public view. We are mindful that in the eyes of the public, we represent our client and our own company. We welcome and value constructive feedback provided by our clients or the public. These can take various forms – compliments, suggestions, service requests and complaints. We encourage all types of feedback to be provided to us, so we can improve the services we provide. You can contact us by phoning or emailing our office or making an online booking via our website.